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2015

The professionalism and commitment of our team of associates enabled Grupo FAMSA to capitalize on the competitive advantages built over the past few years and post outstanding results. A 10.2% annual growth in consolidated Net Sales, to Ps.16,377 million, is particularly noteworthy.


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Corporate Profile

Grupo Famsa is a leading Mexican company in the retail sector with over 45 years of experience in the market. It focuses on meeting families’ diverse consumption and basic financial service needs through a comprehensive, flexible platform with three business units.

Our Vision

To enhance our leadership in the retail commercialization of durable and personal goods, and specialized financial services in Mexico and the Hispanic segment in the USA.

Our Mission

To be the best option for our clients in the retail commercialization of durable and personal goods, and specialized financial services fitting all our clients’ needs. To assure that our stockholders receive expected yields.

Our Values

The values that distinguish us in the market and are an integral part of our company’s activities are: simplicity, business sense, commitment, a customer focus, quality and trust.

Our Group

The success of the operations of Grupo Famsa lies in its commercial positioning and brand awareness that allows it to actively compete in its segment, in spite of the high level of competition in the retail sector of the USA and Mexico. Additionally, Grupo Famsa’s results receive an important support from its wide geographic diversification and its balanced portfolio of products and services.

Grupo FAMSA’s growth is based on its core strengths: A solid market position in Mexico’s retail sector. A highly expandable, flexible business platform. Experience in retail sales and consumer financing. Customized, leading-edge information and technology systems. An experienced management team with superior technical capabilities. Highly trained and motivated human resources

The commitment and dedication of Grupo Famsa will continue delivering high quality products and services at competitive terms towards an efficient and profitable operation.

Business model

Our business model is focused on value creation for our clients towards the generation and exploitation of synergies between our business segments.

Financial Highlights

In 2015

The professionalism and commitment of our team of associates enabled Grupo FAMSA to capitalize on the competitive advantages built over the past few years.

Net
Sales

Accumulated Consolidated Net Sales totaled Ps.16,377 million as of December 31, 2015, increasing by 10.2% vs. 2014. During the second half of the year we experienced accelerated growth in Famsa Mexico’s durable goods sales, posting a 9.5% growth for full-year 2015.

Operating
Expenses

The Consolidated Operating Expenses, comprising selling and administrative expenses, grew 3.0% in 2015, growing from Ps.5,817 million in 2014 to Ps.5,991 million as of year-end 2015. This increase largely reflects a rise in Famsa Mexico’s operating expenses during the full-year 2015.

Net
Income

The Consolidated Net Income for the full-year decreased by 59.8% YoY, from Ps.371 million in 2014 to Ps.149 million in 2015. The main drivers on the result were a higher allowance for impairment of loan portfolios* and the depreciation of the Mexican peso against US dollar.

Bank Deposits &
Net Debt

For the full-year 2015, Bank Deposits, distributed over 1.2 million accounts, totaled Ps.18,359 million, 24.5% above those as of year-end 2014,The balance of Net Debt as of December 31, 2015 amounted to Ps.6,906 million, equivalent to a 16.3% growth vs. 2014.

2015 in Numbers

One year more accomplishing the long term value creation committment of the Company

16377
Total revenues
431
Stores*
488
Banking Branches
19117
Employees

As of December 31, 2015
*It includes branches of personal loans in the US

Social Responsibility

For the wellbeing of our employees and our community

Consistent with a tradition of promoting the overall wellbeing of our customers and associates and of supporting civic causes, in 2015 we made progress with diverse initiatives to increase the level of personal and property security at the company’s work centers, improve worker training and aid institutions who target the most vulnerable sector of society.


A fundamental pillar for supporting the comprehensive wellbeing of Grupo FAMSA personnel is training, a means to individual self-improvement, professional development and access to better opportunities for each worker.

During 2015, Grupo FAMSA provided 489,010 man-hours of training for 12,193 associates from all three business units, benefitting 16.9% more personnel with courses on topics such as quality customer service, management, world-class storage, safety, search and rescue, service chain, accounting and commercial processes, coaching, leadership, product knowledge, and other curricular content specific to the different positions in the organization.


As a way of aiding the most vulnerable segments of the community and supported by the generosity of our customers and the general public, during 2015 we implemented round-up campaigns at Banco FAMSA’s ATMs.

Thanks to the financial infrastructure of Grupo FAMSA and its presence in over 488 bank branches, we supported Hogar de la Misericordia with significant resources to enable this charitable institution to continue with its goal of meeting the healthcare, food and accommodation needs of the sick and needy in Nuevo León.

We participated once more in a campaign for the Bécalos Scholarship Program, organized in conjunction with the Mexican Banking Association and the Televisa Foundation to provide support for low-income students.


For Grupo FAMSA, a safe work environment is key to the company’s long-term sustainability. Therefore, in 2015 we made significant progress with the execution of the Risk Prevention Program implemented in 2013.

The objective of this initiative is to generate a solid risk-prevention culture that guarantees the safety of our personnel and visitors, as well as of the company’s assets, through constant training in risk prevention processes and the formulation of specific protocols

All work centers implement this program through two strategic guidelines: Safe Facilities and a Risk-Prevention Culture, thus providing the program with greater significance and transforming it into an organizational culture among associates.

famsa

By the end of 2015, 394 preventive inspections had been completed at our branches and offices to assure the proper functioning of the facilities as indicated in the evacuation and immediate-response protocol, and to identify any unsafe, hazardous conditions.

Famsa

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